Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine.
Omni Customer Support is a free trial software application from the Other subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2007-11-27. The program can be installed on Windows.
Omni Customer Support (version 1.0) has a file size of 2.23 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 244 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.